Refund Policy

At Health Courses, we strive to provide high-quality health courses and services to our users. If you are not satisfied with your purchase, we offer a refund policy to ensure your satisfaction.

Refund Eligibility:

Course Refunds: You may request a refund within 30 days from the date of purchase if you have not completed or accessed the course materials.
Technical Issues: If you encounter technical issues that prevent you from accessing the course materials or completing the course, you may be eligible for a refund upon verification by our support team.

Refund Process:

Contact Us: To request a refund, please contact our support team at Contact@canadiancast.ca within the specified refund period.
Provide Details: Include your name, email address, order number, and reason for the refund request in your communication.
Verification: Our support team will review your request and may ask for additional information or documentation to verify your eligibility for a refund.
Refund Issuance: If your refund request is approved, we will process the refund to the original payment method within 30 days.

Non-Refundable Items:

Completed Courses: Once you have accessed or completed a course, it is not eligible for a refund.
Digital Downloads: Any digital downloads, such as course materials or resources, are non-refundable.

Cancellation Policy:

If you wish to cancel your enrollment in a course, you may do so within 30 days from the date of purchase for a full refund. After the cancellation period, no refunds will be issued for course cancellations.

Exceptions:

In certain circumstances, we may offer refunds or credits at our discretion, such as in cases of extenuating circumstances or technical issues beyond your control.

Contact Us:

If you have any questions or concerns about our Refund Policy or need assistance with a refund request, please contact us at Contact@canadiancast.ca.

By enrolling in our courses and using our services, you agree to the terms outlined in this Refund Policy.